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Perusahaan Listrik Negara Improves Customer Service Reporting Payment Updates Every 15 Minutes Instead of Once Daily

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PT Perusahaan Listrik Negara (PLN) implemented two Oracle Exadata Database Machine X2 Quarter Racks, Sun ZFS Storage 7420 appliance, and Oracle GoldenGate to improve data processing speed, customer service, and decision-making. It accelerated daily payment report generation from one day to 15 minutes, minimized system downtime, and hastened data backup and recovery.

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