Established in 1841, the Savings Bank of the Russian Federation (Sberbank) is now the largest credit institution in Russia and Commonwealth of Independent States countries and has the second-largest branch network in the world, with more than 20,000 branches. The bank processes more than 160 million transactions a day, including 8.5 million face-to-face interactions. Its IT systems need to support more than 200,000 internal users, as well as 106 million consumers and more than 1 million corporate customers.
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