スカイマーク株式会社はOracle Service Cloudの導入でFAQサイトを刷新。直感的な操作で問題の解決策に導く仕組みを実現し、自己解決を促すことで問い合わせ数が削減。FAQの統一管理で回答品質が向上し顧客満足度も向上した。
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- Title: Oracle Customer and Partner Search
- Channel Number: 24432350
- Language: English
- Registered On: November 28, 2013, 2:56 am
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- Latest Snapshot: November 23, 2021, 4:59 pm
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- Description: Oracle Customer and Partner Search
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